Contact us about an account lockout

For us to ensure that the account is yours, please provide as much information as possible.

Name
Email

We will use this to contact you. If you are a member, this should match the email address on your account.
Forum Username
The IP address of where you have logged in from

Type in to a search engine "what is my IP" from a network you have recently accessed the account from, before you lost access to it.
The National Insurance Number you signed up with

Although your NIN was anonymised when you joined, we can still check that your NIN is on our list, which gives us more confidence that you are actually registered.
The memorable date on your account
The month and year you became a member

Try to give an approximate month and year.
The subject or contents of a recent private message
Anything else only the account owner would know

Such as a when you contacted us about something else, or a previous username.
Comments
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